Our managers will contact you within 30 minutes of receiving an emergency message. There will always be someone to receive your call and it will be recorded and followed up in a professional manner. We are here to help our customers 24 hours a day, 7 days a week.
1. Call 800-891-7710
2. Follow the instructions for an emergency call, leaving your name, phone number where you can be reached, emergency location and description.
3. This will automatically be sent to our on-call manager's emergency pager. The manager will review your message, return your call and immediately take action to resolve the emergency. This system has been very successful with our customers.
1. Call 800-891-7710 and describe your emergency to our customer service representative.
2. Our staff will take the emergency information and immediately contact your account manager, via our Nextel mobile phones.
3. We will start a record of the emergency, using our 30-Minute Emergency Call Transaction Sheet.
4. When the emergency is resolved the account manager will contact customer service with the results.
5. Our customer service department or the account manager will contact you one hour after the initial contact, to confirm that the emergency has been resolved.
If you have any questions contact Customer Service or e-mail: Customer.Service@cagwin.com.
Everything we do is...
Customer Service
We offer 24/7 emergency response. Our staff carry pagers and Nextel digital phones that are alerted to your call.
Cagwin
& Dorward
PO Box 1600
Novato, CA 94948-1600
1-800-891-7710
Address
Awards
Business Profile
Emergency
History
Local
Mission Statement
Reliability
Safety
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
Address
Awards
Business Profile
Emergency
History
Local
Mission Statement
Reliability
Safety
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
---------
